Benefits
A career as a Police Enquiry Centre Officer can be extremely rewarding, serving
as the first point of contact for both emergency and non-emergency calls. With
the benefit of flexible shift patterns and work day preferences (primetime 
), you’ll be part of an established closely knit team, where your resilient,
calm, customer focused skills will also be put to good use as you handle calls
and issues on your own initiative. Collectively we play an integral role, handling
an average of 35,000 calls and recording up to 4,000 crimes per week, your
input can effect the outcome of a situation. It’s a rewarding role, where
you’ll deal with a huge variety of issues while playing a key part in
supporting the community. We offer a competitive base salary, good pension
scheme, and up to 24 days leave per annum, alongside many other advantages
including the chance to study for a nationally recognised qualification (Oxford & Cambridge
Royal Society of Arts).
“We are interested in people of any age or background who can keep
cool under pressure, gather information from callers who are sometimes greatly
stressed,
and present this information quickly and accurately for officers to act upon.
Our training is second-to-none and we equip Operators with the necessary skills
to do this and much more.”
Pat Redgard-Siler - Operations Manager, Kidlington
“On a personal level I have been able to negotiate a shift pattern
which enhances my work life balance allowing me to be off duty at the same
time as
my husband who works in the Control Room. Working towards my OCR made me more
conscious of the work that I do on a day-to-day basis.”
Caroline Biscoe
“The training has been in manageable chunks. You don’t move to the next stage until you have had time to absorb the information. It is a natural progression and well thought out. The longer I am here the more enjoyable it gets as my confidence and knowledge increase.”
Annie Haynes
